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Client Service Manager
Moneta Boulder, CO
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$90k-117k (estimate)
Full Time 2 Months Ago
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Moneta is Hiring a Client Service Manager Near Boulder, CO

Job Description

Job Description
Company Description

Moneta is one of the nation’s largest independent Registered Investment Advisors (RIAs), dedicated to providing quality service to our clients, encompassing investment and retirement planning, tax preparation, risk management, estate planning review, education savings and much more.

We strive to provide a challenging and rewarding environment where our employees experience consistent growth, training, and development opportunities throughout their career. Like the high value we place on our client relationships, Moneta values our firm's endless talent and we look forward to meeting with you to begin your thriving career with us.

Job Description

We are actively seeking a Client Service Manager to join our Boulder, Colorado financial advisory team office. In this role, you will develop and build relationships with our clients through frequent interaction, providing dedicated service to meet client needs. Moneta provides the opportunity for long term career growth and professional development as you learn the foundational knowledge of wealth management.

As a Client Service Manager , you will work alongside the team’s Advisors and Partners on a wide range of projects focused on the client’s needs. Qualities that will help you flourish in this role include organization, flexibility, strong communication skills, attention to detail and the ability to manage multiple projects at once. In everything we do, we focus on our clients and their needs to deliver the best possible experience.

Essential Responsibilities

  • Assisting Advisors and Partners in daily operations and developing a comprehensive understanding of team processes and procedures
  • Researching unique and complex situations as they arise
  • Establishing a rapport with clients as a trusted liaison between the client and Advisors
  • Implementing Advisor investment recommendations via trading through Financial Custodial Systems
  • Coordinating account transfers and confirm cost basis information for incoming assets
  • Populating and maintaining systems data and client files
  • Verifying client account cash balances, generating and reviewing monthly available cash report
  • Working directly with third-party Custodians and Advisors to meet critical deadlines and industry cut-off times
Qualifications
  • Bachelor's degree in Finance or a related field preferred
  • 2 years of relevant, direct RIA industry work experience
  • Notary Public a plus or willingness to obtain commission in the state of Colorado upon hire
  • Must be authorized to work in the United States
  • This is a non-exempt full-time, salary position
Additional Information

Moneta is committed to providing the best possible care for our employees; part of this care includes offering comprehensive benefits that enhance the wellbeing of employees and their families: 

  • Compensation range $65,000 to $75,000 depending on experience
  • Annual discretionary team bonus eligibility 
  • 401k Match – 50% of employee contributions up to 6% of compensation
  • Discretionary annual profit-sharing bonus
  • Paid Holidays
  • Paid Time Off
  • Paid Pregnancy and Parental Leave
  • Employer paid short-term disability, long-term disability, AD&D insurance, and basic life insurance
  • Professional Development Reimbursement
  • Paid Volunteer Time Off
  • Employee Referral Incentive Program
  • Onsite Wellness Programs & Rewards
  • Employee Assistance Program (EAP)
  • Employee Engagement Activities

Moneta is a fiduciary fee-only Registered Investment Advisory firm and unable to hold securities licenses with the exception of Series 65. We also do not allow outside business activities, insurance commissions and/or trails. 

Job Summary

JOB TYPE

Full Time

SALARY

$84k-109k (estimate)

POST DATE

04/30/2024

EXPIRATION DATE

05/15/2024

WEBSITE

monetagroup.com

HEADQUARTERS

CLAYTON, MO

SIZE

200 - 500

FOUNDED

1869

CEO

PETER SCHICK

REVENUE

$50M - $200M

INDUSTRY

Investment Management

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The following is the career advancement route for Client Service Manager positions, which can be used as a reference in future career path planning. As a Client Service Manager, it can be promoted into senior positions as a Customer Service Senior Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Client Service Manager. You can explore the career advancement for a Client Service Manager below and select your interested title to get hiring information.

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If you are interested in becoming a Client Service Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Client Service Manager for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Client Service Manager job description and responsibilities

Client services managers supervise a team of customer service associates to ensure that they provide an exceptional client experience to their customers.

02/12/2022: Kingsport, TN

Client services managers are generally responsible for overseeing the activities of client service staff to ensure the needs of customers are met and their problems resolved.

01/27/2022: Knoxville, TN

Client service managers oversee the hiring, orienting, and training of staff for the department.

03/15/2022: Chicago, IL

Their work description also entails supervising and directing the activities of client service employees to ensure they comply with acceptable standards and achieve set objectives.

03/18/2022: Monterey, CA

An client service manager's responsibilities revolve around securing and reaching sales targets, creating business plans, developing strategies, and building positive relationships with clients.

01/19/2022: Pascagoula, MS

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Client Service Manager jobs

The broader and deeper a person's qualifications, the better they are able to develop solutions to complex customer service-related problems.

03/17/2022: Trenton, NJ

Candidates should first apply for an entry-level job that requires customer service, such as working at a retail store or being employed at a call center.

01/21/2022: Washington, DC

Build a strong commitment and resolve to deliver exceptional customer service.

02/15/2022: Grand Forks, ND

Candidates should ensure their resume has all related education, experiences and skills necessary to the client services manager position they are applying for.

02/02/2022: Bangor, ME

Many times skills can be taught, but people must come to the table with certain traits, or no matter how skillful they are, they may still not be effective at delivering an amazing customer service experience.

01/28/2022: Fresno, CA

Step 3: View the best colleges and universities for Client Service Manager.

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